Instructions to install Citrix Receiver and connect remotely to your virtual computer

PC

  1. Please click on the following link to install Citrix Receiver: https://www.citrix.com/products/receiver/
  2. After you download the Citrix Receiver go to this website. https://remoteaccess.concordia-ny.edu
  3. Log in using your User name and password
  4. Accept Concordia college Remote Access
  5. Agree to the Citrix License
  6. At the bottom of the web page you may see something that says run the following Add-on Citrix ICA client. Click the arrow and select Allow for all Websites
  7. Choose Allow for Internet Explorer Security
  8. Now click Desktops
  9. Now Click 003_Win7 Persistent Desktops – this will bring you to your virtual computer
  10. To disconnect from your virtual computer click the arrow at top of your computer and choose disconnect and then click OK
  11. Now log off Remote Access site by going to the right hand corner of web page click the down arrow next to your name and choose Log Off.
  12. Close your browser window

Mac
Instructions for Catalina: https://www.citrix.com/downloads/citrix-receiver/mac/receiver-for-mac-latest.html
For previous OS: Go to the remoteaccess site directly: https://remoteaccess.concordia-ny.edu
Download and install the software. When it’s complete, click Desktops.
Click 003_Win7 Persistent Desktops – this will bring you to your virtual computer

If you have any issues, please go here and contact the Helpdesk: helpdesk@concordia-ny.edu